Business Management Customer Service - Moraine Park Technical College

Business Management Customer Service from Moraine Park Technical College is a Campus Associate Customer Service degree that prepares you for a Business career. Program Description The Business Management program is designed for individuals who are seeking an entry-level business-related position, pursuing self-employment or seeking a job change or advancement. Students receive a broad background in business fundamentals with specific skills in managing operations, marketing, accounting, supervision and computer software applications. Teamwork, problem solving, communication skills and ethical behavior are emphasized as well. Specialty Description This Specialty prepares students for entry level customer service positions such as customer service representative or an inside sales representative. The coursework offers a foundation in computer skills typically used in customer service careers as well as develops the skills and techniques focused on meeting customer wants and needs. Individuals interested in this field should enjoy providing information to and resolving issues for customers whether it is in person, using the telephone or on the Internet. They must also enjoy working with a computer to input and access electronic data. You can also consider: Management and Supervision Human Resources Specialty Entrepreneurship for Small Business Specialty Office Software Specialist Career Opportunities Graduates may find employment as an operations assistant or a management trainee in private businesses, public entities or nonprofit organizations. Program Outcomes Assist with planning, directing or coordinating the operations of a business. Apply technology skills to functions of a business. Apply problem-solving concepts in a team environment. Communicate business information effectively using a variety of formats to different audiences. Explore strategies to direct individuals and/or processes in an organization. View more details on Moraine Park Technical College . Ask your questions and apply online for this program or find other related Customer Service courses.