Ask to Study - Ask your questions about online degrees

Computer Support Specialist Hardware Support - Capital Community College

Ask your questions about this Campus Associate program from Capital Community College




Computer Support Specialist Hardware Support Associate from Capital Community College details


Program Format: Campus Program Level: Associate

Computer Support Specialist Hardware Support from Capital Community College is a Campus Associate Child Care degree that prepares you for a Human Services career. The Computer Support Specialist degree is designed for full-time or part-time students who wish to prepare for the positions of Help Desk Technician, Technical Support Specialist and Customer Service Representative. This occupational group provides technical assistance, support , and advice to customers and users. The degree prepares graduates by developing in them skills ranging from the technical and computer-related to the "people" skills of verbal and written communications, telephone skills, tact, good manners, and logical problem diagnosis and solution. The degree incorporates preparation for the certification examinations for either CompTIA (Computer Technical Industry Association) A+ or MOUS (Microsoft Office User Specialist). A range of general education courses in the program enrich professional skills. Learning Outcomes Upon successful completion of all program requirements, graduates will be able to: 1. Understand the psychology of the workplace, including attendance, punctuality, initiative, teamwork, privacy, discrimination issues, due process, safety, employee/employer conflict, job descriptions, and techniques for working productively with people of diverse cultures and backgrounds 2. Apply customer service and end-user support principles, including communication skills, telephone etiquette, and courtesy when dealing with customers and individuals lacking a technical background 3. Understand career paths in the computer support field 4. Demonstrate a working knowledge of the Internet that includes effective strategies for on line research and correct citation of internet based resources 5. Preemptively solve computer hardware/software problems to provide disaster prevention and recovery of computer systems before problems occur whenever possible 6. Apply a comprehensive understanding of the function of computer hardware and software in a personal computer system, both networked and stand-alone 7. Perform computer troubleshooting using diagnostic test equipment, diagnostic software, network documentation, on-line documentation resources, and troubleshooting strategies and techniques to resolve basic hardware, software, and network problems 8. Identify resources for resolving peripheral device problems including printers, scanners, CD ROMs, sound cards, external CD RW devices, digital imaging devices and DVDs 9. Select appropriate hardware and software, trouble-shoot on the board level, and understand software licensing agreements and privacy issues 10. Communicate effectively with clients, verbally and in writing 11. Understand and apply mathematical and scientific reasoning in solving problems, and think critically View more details on Capital Community College . Ask your questions and apply online for this program or find other related Child Care courses.

If you are interested in appling online for this Computer Support Specialist Hardware Support degree, this Google search for Capital Community College might help.

Capital Community College details


Capital Community College address is 950 Main Street, Hartford, Connecticut 06103. You can contact this school by calling (860) 906-5000 or visit the college website at www.ccc.commnet.edu .
This is a 2-year, Public, Associate's--Public Urban-serving Single Campus according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 28 to 1. The enrolled student percent that are registered with the office of disability services is 3% or less .
Awards offered by Capital Community College are as follow: Less than one year certificate One but less than two years certificate Associate's degree.
With a student population of 4,512 (all undergraduate) and set in a City: Midsize, Capital Community College services are: Remedial services Academic/career counseling service Employment services for students Placement services for completers On-campus day care for students' children . Campus housing: No.
Tuition for Capital Community College is $3,490. Type of credit accepted by this institution Dual credit Credit for life experiences Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics


More Resources:

Here you have more valuable resources related to this Capital Community College program. You can discover more about Computer Support Specialist Hardware Support or other closely related Child Care topics on the next external pages :

Ups, we didn't find any question about Computer Support Specialist Hardware Support on our external sources. Why don't you ask one yourself?