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Call Center Operations - Cypress College

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Call Center Operations Certificate from Cypress College details


Program Format: Campus Program Level: Certificate

Call Center Operations from Cypress College is a Campus Certificate Customer Service degree that prepares you for a Business career. The Call Center Operations certificate is designed for individuals who are currently employed by or wish to work in organizations that utilize call centers. Created in partnership with the Automobile Club of Southern California, Mitsubishi Motors North America, Inc., PacifiCare, Toyota, and others, the program trains students to work in such settings as credit collection, customer service , insurance claims processing, inside sales, and other call center environments. The primary emphasis of this certificate is to prepare the student for occupational competency. It focuses on developing human relations, communication, computer, and other required skills. Enabling students to function successfully in the call center environment, the certificate also lays the foundation for moving into management or supervisory positions. Many of the classes can be applied to the Associate in Science Degree Management. View more details on Cypress College . Ask your questions and apply online for this program or find other related Customer Service courses.

Cypress College details


Cypress College address is 9200 Valley View, Cypress, California 90630-5897. You can contact this school by calling (714) 484-7000 or visit the college website at www.cypresscollege.edu .
This is a 2-year, Public, Associate's--Public Suburban-serving Multicampus according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 25 to 1. The enrolled student percent that are registered with the office of disability services is 3% or less .
Awards offered by Cypress College are as follow: Less than one year certificate One but less than two years certificate Associate's degree Two but less than 4 years certificate.
With a student population of 15,426 (all undergraduate) and set in a Suburb: Large, Cypress College services are: Remedial services Academic/career counseling service Employment services for students . Campus housing: No.
Tuition for Cypress College is $896. Type of credit accepted by this institution Dual credit Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics


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