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Customer Service - Flathead Valley Community College

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Customer Service Certificate from Flathead Valley Community College details


Program Format: Campus Program Level: Certificate

Customer Service from Flathead Valley Community College is a Campus Certificate Customer Service degree that prepares you for a Business career. The Customer Service endorsement is designed for the employee or employer who desires to enhance their customer service skills. The curriculum provides the basic skills necessary to improve customer service thereby improving profitability of the organization. Upon completing the program students will: Develop effective customer relations and use correspondence and communications technology in appropriate ways to improve customer service and relations; Describe the marketing process and explain the variables that make up the marketing mix; Use negotiation techniques to resolve issues with customers and vendors; and Use spoken and written communications effectively utilizing appropriate technology. Opportunities After Graduation The trend in the business world today is toward improved customer service . This certificate is aimed at helping the employee or employer attain a higher level of customer service in their businesses. View more details on Flathead Valley Community College . Ask your questions and apply online for this program or find other related Customer Service courses.

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Flathead Valley Community College details


Flathead Valley Community College address is 777 Grandview Dr, Kalispell, Montana 59901. You can contact this school by calling (406) 756-3822 or visit the college website at www.fvcc.edu .
This is a 2-year, Public, Associate's--Public Rural-serving Medium according to Carnegie Classification. Religion Affiliation is Not applicable and student-to-faculty ratio is 16 to 1. The enrolled student percent that are registered with the office of disability services is 5% .
Awards offered by Flathead Valley Community College are as follow: Less than one year certificate One but less than two years certificate Associate's degree.
With a student population of 2,495 (all undergraduate) and set in a Rural: Fringe, Flathead Valley Community College services are: Remedial services Academic/career counseling service Employment services for students Placement services for completers On-campus day care for students' children . Campus housing: Yes.
Tuition for Flathead Valley Community College is $5,029. Type of credit accepted by this institution Dual credit Advanced placement (AP) credits . Most part of the informations about this college comes from sources like National Center for Education Statistics


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