Retail Management - Lane Community College

Retail Management from Lane Community College is a Campus Associate Retail degree that prepares you for a Business career. Purpose This two-year Retail Management Associate of Applied Science (AAS) degree program provides a program of study for retail employees and for students who would like to advance to retail store supervision, store management, and be qualified to move forward into corporate leadership. This program represents skills identified by the retail industry at the statewide level, as represented by the Western Association of Food Chains (WAFC). Learning Outcomes The graduate of the Associate of Applied Science program will: understand the purpose, context, concepts, and processes of retailing and the retail environment and the responsibilities of the retail operations function. understand the advantages, disadvantages, and circumstantial uses of various leadership styles. understand various ethical tools and the reasoning behind various ethical positions. determine appropriate and inappropriate interview, hiring, and employee supervision procedures. understand the opportunities and challenges posed by a team-based, multicultural work force and the responsibilities of management in handling and motivating employees to achieve organizational objectives. apply leadership skills to achieve a motivational and productive culture and climate. understand the impact of technology on marketing and recognize how the major elements of the marketing process apply to actual marketing situations. define theories and strategies of business management, including human resources management and operations management. understand the basic terms and concepts of accounting, and the content of financial statements and be able to understand and interpret the information they contain. understand communication theory and give well-organized, clear written and oral business presentations that inform, recommend, and train. prepare mathematical business computations for industry requirements, including discounts and mark-ups, returns and allowances, and data to maintain good records. learn and demonstrate proficiency with office suite products, including word processing, spreadsheets, database, communication, and presentation software. know, demonstrate, and appreciate good work ethics, including dependability, attention to detail, good customer relations, professionalism, and good team work relationships. appreciate the significance of meeting employer/retailer needs in providing superior customer service and apply communication skills to improve customer service and work relationships. use appropriate library and information resources to research business topics. apply critical thinking and analytical skills in decision making and problem solving. View more details on Lane Community College . Ask your questions and apply online for this program or find other related Retail courses.