Information Technology Help Desk Technology - Mercer County Community College

Information Technology Help Desk Technology from Mercer County Community College is a Campus Associate Computer Engineering degree that prepares you for a Engineering career. The Information Technology A.A.S. degree program, based on guidelines developed by the Association for Computing Machinery, prepares students for entry-level jobs and careers in positions that support computing in a networked environment. The concentration prepare students for a wide variety of positions such as network cabling specialist, network technician , network administrator, help desk specialist, PC technician, microcomputer technician , technical support specialist, and customer service representative. Successful graduates will be able to: explain computing practices and procedures commonly found in an organization; use printed and online documentation; understand, install, and configure computer and Internet hardware and software; describe and understand network topologies, protocols, and standards; describe the organization of the Internet; sit for the A+ and Network+ certification examinations; describe and use the basic tools for computer and network security; employ problem-solving skills to troubleshoot and correct problems; work effectively as individuals and in teams to install and implement complex integrated IT systems; demonstrate effective written and oral communication skills. The A.A.S. degree program was not developed as a transfer curriculum; however, graduates have successfully transferred to and graduated from the New Jersey Institute of Technology (NJIT). Students who are interested in such opportunities should discuss their interests with an IT faculty advisor as early as possible during their program at MCCC. Successful graduates in the Help Desk Technology concentration (A4720) will be able to: troubleshoot and maintain hardware and software; train others in and explain the use of professional and business productivity software; clearly and concisely explain the use of software in person and via telephone; assist in the evaluation and installation of new and upgrade applications software; take and pass the MCDST and the MOS examinations. View more details on Mercer County Community College . Ask your questions and apply online for this program or find other related Computer Engineering courses.